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Is your Library a Sundial?

In order for a product or service to provide an excellent user experience it has to be useful, usable, and desirable. Libraries are no exception to this rule. In fact, these three characteristics...

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Influx Library User Experience Newsletter

Sign up now and get in on the ground floor! Newsletter 001 is about to make its way into inboxes, and there’s a little reward for everyone signed up before it is sent. What to expect from this...

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Putting the “You” in UX

Even simple library tasks can require library members to use multiple aspects of the library. For instance, take discovering an item, reserving it, and picking it up at the library. Here’s a typical...

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Focus on People, Not Tools

Librarianship has lost its focus – our professional concern for people has been eclipsed by a pre­occupation with collections and technology. This is understandable. Historically, libraries have been...

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A new identity for Copenhagen children’s library

The identity is based on a modular system of shapes that can form different characters and patterns. The idea is that the kids can have fun with this system – creating stories and characters of their...

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Decision Notebooks For Sale

Here’s another notebook for jotting down all of your great library improving ideas! They measure 3.5″x5″ and contain 32 pages of dotted grid pages. Optimized for brainstorming, they fit in your pocket...

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23 Color Views of Mexican Libraries

I was in Mexico City last week and it was great. Why was it great? Aside from having a completely transcendent taco experience I got to see some more Mexican libraries. Super good stuff: The Biblioteca...

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Earning Trust

Earning the trust of your library members is crucial to delivering a great user experience. Without trust, it is impossible to connect to library members in a meaningful way. Libraries benefit in all...

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For Sale: Library Logo/Barcode iPhone Cases

Put your library’s logo and patron barcodes on iPhone 5/s cases. Great summer reading prize giveaways and Friends’ fundraising items. More info on Influx’s site Random background info This idea is a...

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(More) Great Writing from Panic

Here’s some plain, honest, and conversational writing from Panic: Coda 2.5 and the Mac App Store. The post clearly communicates about an unfortunate situation in a transparent and friendly way. Turns...

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What if your library website disappeared?

What would happen if your library’s website disappeared? You’d probably get a lot of phone calls. If I had to guess, most would be about: Finding library items Renewing library items Library hours and...

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Our New Book: Useful, Usable, Desirable

By designing your library with the user experience in mind, you have the potential to deepen the connection your library has with its community, and make your library a place that people love to use....

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Vaguely library related graffiti around Portland

It would be great if this turned out to be part of an underground campaign from Multnomah County Library. If you like vaguely library related graffiti, check out my compilation of Read pieces.

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Showering in the Library

It was a hot, dusty day in Moab, Utah. I drove into town from my beautiful campsite overlooking the La Sal Mountains, where I’d been cycling and exploring the beautiful country. I was taking a few days...

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Library Websites Worth Looking At

Last week Chris Zammarelli asked Amanda Etches and me for some library website inspiration. So we decided to compile a short list of some sites that we’re liking right now. If we missed one that you...

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